Jira Webhook Events issue_updated does not cover custom Status values?

Question

previously we used the issue_updated event and the issue changelog to call a function when issue.status changes from `To Do` -> `Not Doing`(custom status).

Now, only noncustom(original) events trigger the webhook

IE:

`Not Doing` -> `To Do`

`New` -> `In Progress`

`Progress` -> `Competed`

but not original status -> custom status (custom status are: Deployed, Not Doing)

IE:

`To Do` -> `Not Doing` does not trigger webhook

`Completed` -> `Deployed` does not triggerwebhook

is this intended behavior?

extra: is there a way to limit versioning of jira webhook events? the api changes every months and ends up breaking the layered behavior attached to the hook.

qwertyzone · Answer

thanks so much! y'all are awesome.

Tarun Sapra · Answer

In the post-function of the workflow transition (TO do > "Not Doing") it's generally a "Generic event" which is triggered. "Issue Update" events are triggered when you change value of a field on the issue, thus triggering issue update event.

For workflow transition you can add post-function to trigger "Issue update" event instead of "Generic event" if you have listeners configured for the "Issue update" event.

Alexey Matveev · Answer

Issue_Updated event does not fire, when status changes. You need to add Trigger a Webhook post function to the required transactions.