[BigPicture] Synchronize parent issue

Tomasz Bryła

Hi,

I have Program in BigPicture where I scope issues by label. The problem is that BigPicture does not show the main task but only the subtask that has this particular label. Which is normal because the main task does not have this label. Unfortunately, this is a big problem for users, because they do not know what task this subtask is created for. Is it possible to display the parent task despite the lack of an assigned label?

Piotrek Romanczyk [SoftwarePlant]

Hello there Tomasz,

As BigPicture's Scope is purely defined with JQL filters, you may pretty much pull and display any individual issue which is present in Jira, on the grid / chart in the majority of BP modules. 

In this case I would suggest pulling such Jira Parent Tasks individually or also label all parent tasks, and then pull them with and additional JQL condition. This is the most straightforward and accurate way of pulling any groups of task to our Program (portfolio).

Please bear in mind though, that relationship between Jira Tasks and Sub-Tasks as a concept and a pre-defined structure will not be reflected on the Gantt module's WBS (and Gantt chart) unless a proper Hierarchy is set in the Program which Scope we are configuring. This is due to the fact that our Programs (Portfolios) are capable of displaying any Jira issue and majority of non-issue entities in the form of a 'task'. Therefore, we can pretty much simulate a parent-child relationships on the waterfall model (Gantt Module).

In order to learn more about the BigPicture's Scope configuration, I would highly recommend to check our Program Configuration Documentation and our YouTube Channel for additional setup guides.  

 

Best Regards,

Piotrek of SoftwarePlant