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Required field and condition

Andreas Hausjell

What's the best way to make a field required depending on a condition to another field?

I want to require the field Root-Cause-Analysis, but only for Type = Incident, with priority 1, 2, 3

So: Not required for other ticket-types, and not for priority 4.

Accepted answers

Knut Arne

Hi,

If you are on a server, not cloud, the Scriptrunner addon allows you this feature.

You can use behaviour and a script on a field in behaviour to achieve what you want. I've used this, and it works great. Then you get the red * on the field when it is required too, instead of error message after you send the form - if you you use validator in the workflow.

Scriptrunner: https://marketplace.atlassian.com/plugins/com.onresolve.jira.groovy.groovyrunner/server/overview
Behaviours doc: https://scriptrunner.adaptavist.com/latest/jira/behaviours-overview.html

For code to set required based on another field - se answer in: https://community.atlassian.com/t5/Answers-Developer-Questions/ScriptRunner-Issues-with-required-custom-field-based-on-another/qaq-p/546310

Hope this helps. Note that Behaviours are not available for Cloud - you have to use a different addon, or the validator in Workflow transition.

All comments

Knut Arne

Hi,

If you are on a server, not cloud, the Scriptrunner addon allows you this feature.

Scriptrunner: https://marketplace.atlassian.com/plugins/com.onresolve.jira.groovy.groovyrunner/server/overview
Behaviours doc: https://scriptrunner.adaptavist.com/latest/jira/behaviours-overview.html

Hope this helps. Note that Behaviours are not available for Cloud - you have to use a different addon, or the validator in Workflow transition.

Andreas Hausjell

I'm on a server, so I'll try this on some friday afternoon... thank you!

Moin_awiw6t

Can you please suggest the addon or the validator for Jira Cloud.
Thanks.

Knut Arne

Hi @Moin

I am sorry, but I do not have much hands-on experience with the different workflow app's for Jira Cloud.

Since the original question on this page is marked as answered, I would recommend you to create a new question in this Community asking for suggestions to solve the needs you have in Jira Cloud. I am certain that there are others in the Community that have experience in what you are after. You might get more views from people that can help if you have a unanswered question.

Suresh Srini

I am new to Script Editor. I added the script, but doesn't look like it is working.

I added new behavior, added the field(radio button) and added Service side script. My environment is JIRA server. Any help is much appreciated. I am missing any configuration setting for the 1st time use?