JIRA GADGETS - showing boxes instead of text

invinci

Hi,

I am working with Jira 7.4 and noticed that most of the Gadgets are displaying boxes instead of plain-text. The same behavior is seen for jira macro in Confluence as well. I believe there is some issue withe the application server hosting both Jira and Confluence.

Has anyone noticed such a behavior earlier? Please refer to the attachments to have a look at the gadgets on my instance.

Thank You!

Andy Heinzer

This is a known problem that can happen on Linux environments that no longer have the font packages needed to render that text correctly.  Please see the KB: Fonts displayed incorrect in gadgets and database monitoring graph.

You should be able to correct this via a terminal session to reinstall those packages, such as with:

 

yum install cjkuni-uming-fonts.noarch dejavu-fonts-common.noarch dejavu-sans-fonts.noarch dejavu-sans-mono-fonts.noarch dejavu-serif-fonts.noarch fontconfig.x86_64 fontpackages-filesystem.noarch gnu-free-fonts-common.noarch gnu-free-mono-fonts.noarch gnu-free-sans-fonts.noarch gnu-free-serif-fonts.noarch google-crosextra-caladea-fonts.noarch google-crosextra-carlito-fonts.noarch jomolhari-fonts.noarch khmeros-base-fonts.noarch khmeros-fonts-common.noarch libXfont.x86_64 liberation-fonts-common.noarch liberation-mono-fonts.noarch liberation-sans-fonts.noarch liberation-serif-fonts.noarch libfontenc.x86_64 lklug-fonts.noarch lohit-assamese-fonts.noarch lohit-bengali-fonts.noarch lohit-devanagari-fonts.noarch lohit-gujarati-fonts.noarch lohit-kannada-fonts.noarch lohit-malayalam-fonts.noarch lohit-marathi-fonts.noarch lohit-nepali-fonts.noarch lohit-oriya-fonts.noarch lohit-punjabi-fonts.noarch lohit-tamil-fonts.noarch lohit-telugu-fonts.noarch lyx-fonts.noarch madan-fonts.noarch nhn-nanum-fonts-common.noarch nhn-nanum-gothic-fonts.noarch open-sans-fonts.noarch overpass-fonts.noarch paktype-naskh-basic-fonts.noarch paratype-pt-sans-fonts.noarch sil-abyssinica-fonts.noarch sil-nuosu-fonts.noarch sil-padauk-fonts.noarch smc-fonts-common.noarch smc-meera-fonts.noarch stix-fonts.noarch thai-scalable-fonts-common.noarch thai-scalable-waree-fonts.noarch ucs-miscfixed-fonts.noarch urw-fonts.noarch vlgothic-fonts.noarch wqy-microhei-fonts.noarch wqy-zenhei-fonts.noarch xorg-x11-font-utils.x86_64