How to calculate SLA report in JIRA

Ramaiah Pendli_e9undi

Hi,

I want to calculate SLA report based on the Priority or custom field single select list values: P1, P2, P2, P4.

here P1 is 1day, P2 is 2days, P3 is 4days and P4 is 6days.

 

the report of the outcome it should like below overall SLA issue count.  

      Within-SLA    SLA-violated 

P1   6(total issues cont.)   1

P2    8                     3

P3    9                     4

P4    12                   5

 

Is it possible to get this kind of report's in cloud JIRA, it is there any add-on witch give the same functionality. 

 

 

Lauma Cīrule

@Ramaiah Pendli, you are correct, you can create such report with eazyBI. You can use a combination of Resolution intervals and Priorities. 

Please let me know if you have further questions regarding this!
Lauma / support@eazybi.com