Hi,
is it somehow possible to send an e-mail to a mail address stored within a custom field when an issue exceeds its SLA-time (we use the addon Time to SLA)?
If so, how do I configure it?Thanks, Simon.
Does the add-on provide a way to search for issues that are overdue? If so, you can create a filter for it and subscribe to the results.
JIRA Service Desk offers this functionality.
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