Cannot upload image to Confluence

Question

Hello,

Everytime I trying to upload image to the page I editing, getting an error "HTTP Error" with no any codes, numbers or exceptions.

I've tried to disable all the add-ons using Safe Mode, it doesn't help. And no information regarding the trouble in log files as well.

Please, advise how to troubleshoot and resolve this.

Confluence works under nginx frontend and client_max_body_size has been set correctly.

Thank you

Shannon S · Answer

Happy to hear that you were able to find the cause!

If you'd like you can share your resolution as a new answer, under Suggest an answer and I can accept it as the right answer and mark the case as resolved.

Regards,

Shannon

Maksym Balabaiev · Answer

Thank you, I got the reason.

To set the following is not enough: client_max_body_size Nm;

where N is a count in a megabytes.

I've added to the http section of nginx.conf the following:

client_body_timeout 300s;
        client_body_in_file_only clean;
        client_body_buffer_size 16K;
        client_body_temp_path /path_to_tmp;

After this changes it became work properly.

Shannon S · Answer

Thank you!

Can you check your Network tab in Chrome's Developer Tools? This user had the same issue and discovered an error there which allowed him to correct the issue in his NGINX configuration.

Shannon