nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Multiple Email for one Service Desk

David Stuart

Looking for a way to allow two different email addresses to trigger service desk requests (same service desk).

Has anyone found a way to do so?

TIA

Accepted answers

Meg Holbrook

Morning David!

The only way I have found to do this is to set one desk as the 'main' desk and then set up email forwarding/copy rules from another email address.

All comments

Meg Holbrook

Morning David!

The only way I have found to do this is to set one desk as the 'main' desk and then set up email forwarding/copy rules from another email address.

David Stuart

That's what I suspected.

Thank you!

Teza_vcirec

Hello @Meg Holbrook I'm looking to do the same thing, could you help me on how can I apply the rules so the second email directs to the main one that I've set up?