I need to send a mail to reporter with their attachment file ?

rTrack Support

HI  All ,

 

I  have small doubt , now i am using 7.1.8 version of jira.

previously i am able to send mail notification by status level are comment & custom field changes level . now i need send attachment mail to the reporter ....is it possible to send their attachment as notification  mail. 

 

please i need your support with needfull

Andy Heinzer

Within the native Jira code, it is not currently possible to include Jira issue attachments on Jira notifications.  There is an existing feature request to add this to Jira in JRASERVER-6207.  However there are plugins for Jira that can help perform that function.

Smart Attachments is one of these, as I believe is Jirassimo Emails Reminders Notifications.   You can probably also find other possible plugin solutions to this by reading the comments of that feature request ticket.

I hope this helps.

Andy