Field protection/edit permission

Question

Dear Colleagues

I have a screen shared by Senior Staff; each one needs to enter a comment in the field assigned to his/her comments. However, I am having an issue that when AAA enters his comments, then it will erase BBB comments. Is there a way I can configure the fields in a way AAA can see BBB comments but not change/erase it? Both fields are in the same screen, as part of the same issue.

Thanks a lot

Almir Moreira_2pjjvh · Answer

Thanks, Nic. Sound good, let me investigate your suggestion. As mentioned, I am new to JIRA but only searching this forum with your expert advice, we can learn a lot. Thanks a lot

Nic Brough -Adaptavist- · Answer

As Joe says, "Jira does not do field level security".  You can either edit an issue - all of it, or not.

The only (native) workaround is to remove your AAA, BBB etc fields from edit so that no-one can edit them, and then create a transition that goes through a screen with one of them on it, protected by a condition.  (So Edit-aaa transition goes through a screen with field AAA on it, and is only available to members of AAA.  Repeat for BBB and so-on)

A non-native work around is to get QuisApp's Field Security add-on.  There are also javascript and behaviour tricks, but these are either flaky or hard to get right everywhere, and a doddle for people to bypass or avoid.

Almir Moreira_2pjjvh · Answer

Dear Joe

Thanks for the reply; I am new to JIRA and also a non-native English speaker, therefore the issue of not being clear. As assigned, I meant to say that on the issue screen there is a custom field named AAA, where the staff AAA should enter his comments. There is another custom field named BBB for the staff BBB. We wish AAA can edit his field and see BBB comments, but not change it. Same for BBB. In any case, thanks for the tips and also the clarification that there is no field level security. We will rethink the application.

Thanks anyway.

Regards