Items ins Resolved column not strikethrough - please help

Question

Hello,

I have a custom workflow for specific projects, however I've noticed that by moving items to the last column (Resolved) it is not marked as strikethrough. Can you please assist to get this 'resolved'? :)

I am using a custom workflow, and I've clearly missed a setting somewhere.

Your help is appreciated, thank you.

Regards,

Peter

Peter Jerling · Answer

Worked a treat, thanks Thomas!

Thomas Schlegel · Answer

Hi Peter,

you have do set a resolution when you close an issue. Either automatically with a workflow function or by showing the user a screen to pick a resolution.

And don't forget to clear the resolution field in any reopen transition of your workflow (if there is one).