We have multiple projects with the same text value for Component. I realize Jira treats these as separate component IDs. We have a user who is clicking the Components column in Issue Navigator and expecting it to sort by the text value of Component (which I realize can have > 1 value). It sort of works - it appears to sort by component but it's actually sorting first by Project and then Component. So it sorts like this (where A and B are projects and the components are Red, Green, Yellow in each project):
A Green
A Red
A Yellow
B Green
B Red
B Yellow
But they want to see:
A Green
B Green
A Red
B Red
A Yellow
B Yellow
I assume it's not possible. Anyone know?