nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

After upgrade I cannot access the administration zone

Shady Ghanem

Hi,

After upgrading from version 5.9.7 to 6.7.2 I cannot access the administration Zone ( General Configuration, User Management, Add-ons ).

I'm getting the following error:

This site can’t be reached

The webpage at http://localhost/admin/editgeneralconfig.action might be temporarily down or it may have moved permanently to a new web address.

ERR_CONTENT_DECODING_FAILED

Note: I tried this with localhost and also with the DNS record.

Thanks,

Shady Ghanem

Accepted answers

All comments

Shannon S

Hi Shady,

Could you check if there are any errors in <conf-home>/logs/atlassian-confluence.log as well?

Thank you

Regards,

Shannon

Shady Ghanem

Hi Shannon,

Thanks for the quick reply.

I couldn't find any error in the logs.

Best regards,

Shady

Shannon S

Thank you, Shady.

Could you tell me if you have a proxy on your installation and if so, do you have compression on the proxy?

Regards,

Shannon

Shady Ghanem

Hi Shannon,

Confluence runs behind netscaler but it's uncompressed.

Cheers,

Shady

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