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How to show Custom Field on Issues Screen for Epics

Matt Richards

Please forgive the basic question...

I've created a custom field from the Issue screen on one of my Epics. I expected that this would have shown it for all Epics, but apparently not. It seems as though I need to add it to the default view of Epics in the Issues list.

I'ave found the Custom field in the settings. It's "Available Context" is "Issue Type: Epic." It's "Screens" value is "SIX: Scrum Default Issue Screen". This would suggest to me that it would be shown on all Issues who's type is Epic, and yet it's not. I seem to have to manually add it to each Epic. I have tried adding it to all other screens, but on refresh it does not show.

How do we get this field displayed by default?

Accepted answers

Alexey Matveev

If you mean, that you can not see the field on the view screen, then you can see a custom field on a view screen, only if the field has a value, otherwise it will be hidden. Try to use the Where is my field functionality.

All comments

Alexey Matveev

Matt Richards

Thanks for the response. How does one get a custom field to show on the view screen by default, with no value?

We can't add the field to every issue manually. We need it to show up by default.

Alexey Matveev

You can not change the behaviour. It is an internal Jira behaviour. You would need to write your own custom field plugin and return an empty string if the value is null.

Matt Richards

Thanks for your quick response. I suppose then we are doing something wrong, as the need for this seems somewhat obvious to us.

We want to size each of our Epics using "t-shirt sizing" (Small, Medium, Large, etc.). Each Epic is sized in this way, and it seems odd that we'd have to add the custom field to view each time.

Is there some standard field in Jira that is displayed by default that is supposed to be used for Epic sizing?

Angelo Giannitto

Having the same challenge - have been a long time user in previous roles. Trying to introduce JIRA for a new client so first time playing "Admin" and add a custom field that I want to show on the view issue screen in a custom position.

Reading the comments above seems this is not possible. However, to at least have it show up in the tabbed items (which doesn't show fields unless there are values), try setting a default value for the field.

At least then it will force it to appear and you can edit in-line from that point.

Field I am adding is for "Acceptance Criteria" as there doesn't seem to be a default JIRA field for this (unless I have missed something).

I set the default to "TBD" so when an issue (Story) is created it will force it to appear in the view issue screen.

Hope this helps....

Inna Ginzburg

Thank you very much. I had exactly the same issue with "Acceptance Criteria" and QA Tester fields.

Reva Tolliver

I have the same issue with the priority field.

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