Hello, I having some trouble changing the assignee on an issue. I tried some commands : * JiraSoapService.updateIssue(token, issueDejaCree.getKey(), new RemoteFieldValue[] { new RemoteFieldValue("assignee", new String[] {"username"}) }); * JiraSoapService.progressWorkflowAction(issueAModif, "11", new RemoteFieldValue[] { new RemoteFieldValue("assignee", new String[] {"username"}) }); I use an administrator account and I have rights to assign user. I can update all other field from issue (except Reporter). The users that I want to assign are in the right project, I think it's not the problem. Does anybody know what to do ? Thanks

It's not possible, this object use a String array. But I think it's not the problem because I use this method to update other field without problem.

Oh, hang on, sorry, I might have missed something You've got RemoteFieldValue("assignee", new String[] {"username"}) }); But assignee is a single value, so don't you need RemoteFieldValue("assignee", new String {"username"}) });

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Change Assignee issue problem with Jira SOAP

edern rivoallan

Hello,

I having some trouble changing the assignee on an issue. I tried some commands :

JiraSoapService.updateIssue(token, issueDejaCree.getKey(), new RemoteFieldValue[] { new RemoteFieldValue("assignee", new String[] {"username"}) });
JiraSoapService.progressWorkflowAction(issueAModif, "11", new RemoteFieldValue[] { new RemoteFieldValue("assignee", new String[] {"username"}) });

I use an administrator account and I have rights to assign user. I can update all other field from issue (except Reporter).

The users that I want to assign are in the right project, I think it's not the problem.

Does anybody know what to do ?

Thanks

Accepted answers

All comments

Nic Brough -Adaptavist-

That strongly suggests that your SOAP user does not have the rights to assign user (your admin account is irrelevant here - what does the permission scheme say?)

edern rivoallan

In the web UI, I see that my SOAP user have the right to assign user.

Manager have right to assign and the role of my SOAP user is manager.

Nic Brough -Adaptavist-

Ok, it's good to confirm. Next question along the same lines - can you actually assign the issue in the UI with that user? Does it appear on screen when you edit?

edern rivoallan

Yes no problem with the UI

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