bitbucket 4.13 elasticsearch connecting but server busy error

Question

I am currently running a Bitbucket Server instance, 4.13.0 on Windows Server 2008 R2 (x64) and have no errors logged.

When I go to server settings and "test" the Elasticsearch settings it comes back as passed. "Successfully connected to Elasticsearch."

However, when I search my code or repos I only ever get the "server busy" error.

I restarted Bitbucket and noted that it did say it started Elasticsearch on load as well.

Any ideas?

Lee Goldsmith · Answer

Thanks Rodrigo

I haven't changed anything, I didn't actually try and use it until this week - its been a year since I installed the server.

I am running a separate one I think, but there is an Elasticsearch folder in my Bitbucket home directory

When going to localhost:9200 I get:

{
  "name" : "yR3L_gk",
  "cluster_name" : "elasticsearch",
  "cluster_uuid" : "",
  "version" : {
    "number" : "6.2.2",
    "build_hash" : "10b1edd",
    "build_date" : "2018-02-16T19:01:30.685723Z",
    "build_snapshot" : false,
    "lucene_version" : "7.2.1",
    "minimum_wire_compatibility_version" : "5.6.0",
    "minimum_index_compatibility_version" : "5.0.0"
  },
  "tagline" : "You Know, for Search"
}

(the uuid is usually populated)

I looked at that link for many hours before posting as I had no luck, because the test connection passes

Rodrigo M · Answer

Hi Lee

* Do you have the bundled Elasticsearch or you have your separate Elasticsearch instance running?
* When did you first see the issue? (i.e. did you recently upgrade it? was it working before and then it stopped?)

* Access http://localhost:9200 on your browser and see if a dialog appears requesting for authentication.

Also, please take a look at [Troubleshooting steps for Bitbucket Server Code Search|https://confluence.atlassian.com/bitbucketserverkb/troubleshooting-steps-for-bitbucket-server-code-search-827125334.html]

Regards
Rodrigo - Atlassian Support