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blocking emails

Sangmi Choung

To Whom It May Concern:

Hello, I'm using Jira to manage tasks of answering emails among my team.

There are few email addresses that I wish to not be registered in the queues.
Could you tell me how I can block certain email addresses?

Thank you.

Sangmi

Accepted answers

All comments

Krisztian Kovacs_rapuo3

hi there,

are you talking about 'user management'? as in you don't want certain users to register? or are these incoming emails?

Sangmi Choung

Hi Krisz,

thanks for replying. We often bcc ourselves when ever we reply to our incoming emails of customers, and I'd like to set it so that we don't see our bcc messages coming from our own email addresses. Does this make sense?

Krisztian Kovacs_rapuo3

so an incoming email creates a jira issue, then you answer but you don't want notifications of that?

Sangmi Choung

we don't want it in the queue list

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