When opening R4J to review requirements it takes minutes for the requirements screen to come

Question

Accessing Project folder structure is causing problems in loading the page in R4J.

"request failed" timeout error, this isn't case with everyone who can access R4J.

We observed this issue with only a particular user. I also ran Integrity Checker but it also stopped abruptly with the same timeout error.

* JIRA JDC v7.2.12
* R4J 3.3.1-1

rahuldanwade · Answer

Hi All,

This issue was due to wrong filter query.

After clearing query it worked like a charm.

Thanks

Rahul