on midnight (GMT) on 5th March the emails from Jira suddenly changed from HTML to plain text. any ideas why and how I can change back as I cannot find it anywhere in my settings.
is this a cloud instance?
Yes its the cloud
Check the user default preferences e.g system>(deafult) user preferences>Default outgoing email format
+1 for bug ifyou see html in setting but still recieve text. you should open a support rerquest.
somehow it was set as TEXT.
I'm the admin for the app so no idea how that changed.
Thanks
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