License?

Question

i am unable to install old jira due to license

udaykumarreddy · Answer

hi Niklas,

actually, we are planning to upgrade jira 6.3.9 to latest Jira Version...

before proceeding this I am installing old jira 6.3.9 in a Dummy machine and then upgrade to latest Jira Version 7.8 to do best practice before doing the live one...

so when installing jira on a Dummy machine, I don't have the license, when I tried to connect online an generate license it throwing some error.

like

We're unable to confirm that JIRA license

Invalid JIRA license key specified.

let me know how to proceed for best practicing

Sloan N_ B_ · Answer

Hi @udaykumarreddy

Can you give us a bit more insight to your problem? :)

* What happens when you enter the license? Any error messages?
* Which JIRA version do you want to install/use?
* Is your license expired?
* Does the license match the user tier?

Cheers
Niklas