nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Adding text Fields

Ann Marie Guinan

Hi,

I'd like to add more custom fields to our helpdesk feature but I cannot find the correct fields to get more information from the customer before referring to the tech team. I would like to add the following

Issue - short text box

Radio button - have you contacted us before with this issue

I've read a number of similar questions but there is no option to add another text field when there is two in place. I was using label before I realised it wasn't a text box.

None of the other add field options are suitable

Thanks

Ann Marie

Accepted answers

All comments

Dear Ann,

Do you need help two create these two fields?

Best regards,

Vasiliy

Ann Marie Guinan

Hi Vasiliy, yes that would be great. AM

Here is a documentation: https://confluence.atlassian.com/adminjiraserver071/adding-a-custom-field-802592519.html

Ann Marie Guinan

Hi Vasily,

I noticed that the JIRA system has been updated since, is this where the fields are or can you tell me where issues is?

Thanks

Ann Marie Guinan

Hi Vasiliy,

That still doesn't show me where the custom fields option is?

You are into project admin section.

You need jira admin section. I am not good into Jira cloud. So I would reccomend to create now question "How to create custom field on JIRA Cloud"

Ann Marie Guinan

Ok thanks for your help Vasiliy

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