nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

UPM 2.7.3 and Jira 5.1.5 doesn't work

carlitos.melgar@izote.net

Hi,

I'm having a problem with the UPM and Jira. Please look at the screenshot attached. This happens with everything that I want to update. The plugin, however, does upgrade with no problems but I must stop my jira and start it again. What can I do to fix this?

Thanks,

Carlos

Accepted answers

John Garcia

Unofficially, I'd test it out right away (of course during a maintenance period). If it's good for the goose, it's good for the gander.

All comments

carlitos.melgar@izote.net

Here is the screenshot.

LucasA

Hi Carlitos,

I'd already seen this error. Generally it is related to:

1) Apache/IIS proxying connections to JIRA;
2) Incorrect baseURL configuration;
3) Incorrect SSL configuration.

Would you check this three points?

Another thing that it is not clear for me: Have you upgraded JIRA recently? Has UPM worked in previous JIRA versions?

Best regards,
Lucas Timm

carlitos.melgar@izote.net

Hi Lucas,

I recently upgraded both.

From Jira 5.0.6 to 5.1.5
From UPM 2.4.2 (I think) to 2.7.3

I haven't changed my base url. I am using Apache Virtual Hosts (to hide the ports from my Ubuntu Linux). Nevertheless, everything was working well before the upgrade. I also have Fisheye and Confluence in the same box. And those work perfectly. There seems to be an issue with UPM/Jira combination.

Not really sure where/what to look for.

Regards,

Carlitos

Norman Abramovitz

What does your Jira logs show you? It could be related to a plugin that needs to be updated as an another possibility.

carlitos.melgar@izote.net

I don't see anything related to the plugin. I tried the log scanner and I get these:

<th>Problem</th><th>Matches</th>

Quick Searching for Issues Fails	14 matches, last match on line 14172
Emails containing attachments with non-ASCII names lost	56 matches, last match on line 13215
JIRA Stops Creating Issues from Emails	5 matches, last match on line 11682
Workflow error: Cannot find Screen with id 'xxxxx'	1 match on line 8652
Hercules throws a java.util.regex.PatternSyntaxException when scanning the logs	2 matches, last match on line 5390
After upgrade to JIRA 5, Activity Stream or Gadgets no longer work	1 match on line 5373

I have to say that these are really old though and would consider them resolved.

I also updated all plugins but all of them seem to work. I did have to stop and start Jira for things to work though.

Regards,

Carlos

John Garcia

Carlos,

Please review this page:

https://confluence.atlassian.com/display/JIRA/Integrating+JIRA+with+Apache

Especially the line related to configuring the proxyname for your server.xml:

proxyName="your-front-facing-domain.com" proxyPort="80"

carlitos.melgar@izote.net

Hi John,

That did the trick! Thanks!!!

I wonder if I should do the same for Confluence and Fisheye. Though they are not presenting any issue after the upgrade. It was only Jira who was being a brat.

Carlos

John Garcia

Unofficially, I'd test it out right away (of course during a maintenance period). If it's good for the goose, it's good for the gander.

carlitos.melgar@izote.net

It works!!!

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira