Please, help.
2018-03-05 12:48:27,368 WARN [Long running task: PDF Space Export] [confluence.extra.flyingpdf.ConfluenceExportUserAgent] getImageResource Could not retrieve image resource http://wiki:8090/download/attachments/18087962/Безымянный.jpg?version=1&modificationDate=1494587768530&api=v2 during Confluence export-- url: /spaces/flyingpdf/doflyingpdf.action | traceId: aed7a1f8caf95809 | userName: i.agranovskiy | referer: http://wiki:8090/spaces/flyingpdf/flyingpdf.action?key=Infra | action: doflyingpdf2018-03-05 12:48:33,559 WARN [Long running task: PDF Space Export] [confluence.extra.flyingpdf.ConfluenceExportUserAgent] getImageResource Could not retrieve image resource http://wiki:8090/download/attachments/13271375/image2014-9-18 19:2:36.png?version=1&modificationDate=1411052557553&api=v2 during Confluence export-- url: /spaces/flyingpdf/doflyingpdf.action | traceId: aed7a1f8caf95809 | userName: i.agranovskiy | referer: http://wiki:8090/spaces/flyingpdf/flyingpdf.action?key=Infra | action: doflyingpdf2018-03-05 12:48:33,619 WARN [Long running task: PDF Space Export] [confluence.extra.flyingpdf.ConfluenceExportUserAgent] getImageResource Could not retrieve image resource http://wiki:8090/download/attachments/13271375/image2014-9-18 19:2:36.png?version=1&modificationDate=1411052557553&api=v2 during Confluence export-- url: /spaces/flyingpdf/doflyingpdf.action | traceId: aed7a1f8caf95809 | userName: i.agranovskiy | referer: http://wiki:8090/spaces/flyingpdf/flyingpdf.action?key=Infra | action: doflyingpdf2018-03-05 12:48:36,094 ERROR [Long running task: PDF Space Export] [core.task.longrunning.AbstractLongRunningTask] doInTransactionWithoutResult Error during PDF export-- url: /spaces/flyingpdf/doflyingpdf.action | traceId: aed7a1f8caf95809 | userName: i.agranovskiy | referer: http://wiki:8090/spaces/flyingpdf/flyingpdf.action?key=Infra | action: doflyingpdfcom.atlassian.confluence.importexport.ImportExportException: Exception while rendering the PDF document C:\Program Files\Atlassian\Application Data\Confluence\temp\pdfexport-20180305-050318-1248-11\Infra-050318-1248-12.pdfat com.atlassian.confluence.extra.flyingpdf.FlyingSaucerXmlToPdfConverter.convertXhtmlToPdf(FlyingSaucerXmlToPdfConverter.java:104)at com.atlassian.confluence.extra.flyingpdf.FlyingSaucerPdfExporterService.createPdfForSpace(FlyingSaucerPdfExporterService.java:66)at com.atlassian.confluence.extra.flyingpdf.PdfExportLongRunningTask$1.doInTransactionWithoutResult(PdfExportLongRunningTask.java:92)at org.springframework.transaction.support.TransactionCallbackWithoutResult.doInTransaction(TransactionCallbackWithoutResult.java:34)at org.springframework.transaction.support.TransactionTemplate.execute(TransactionTemplate.java:133)at com.atlassian.confluence.extra.flyingpdf.PdfExportLongRunningTask.doRunInternal(PdfExportLongRunningTask.java:74)at com.atlassian.confluence.extra.flyingpdf.PdfExportLongRunningTask.runInternal(PdfExportLongRunningTask.java:59)at com.atlassian.confluence.util.longrunning.ConfluenceAbstractLongRunningTask.run(ConfluenceAbstractLongRunningTask.java:26)at com.atlassian.confluence.util.longrunning.ManagedTask.run(ManagedTask.java:52)at com.atlassian.confluence.impl.util.concurrent.ConfluenceExecutors$ThreadLocalContextTaskWrapper.lambda$wrap$1(ConfluenceExecutors.java:90)at com.atlassian.confluence.vcache.VCacheRequestContextOperations.lambda$doInRequestContext$0(VCacheRequestContextOperations.java:50)at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContextInternal(VCacheRequestContextManager.java:87)at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContext(VCacheRequestContextManager.java:71)at com.atlassian.confluence.vcache.VCacheRequestContextOperations.doInRequestContext(VCacheRequestContextOperations.java:49)at com.atlassian.confluence.vcache.VCacheRequestContextOperations.lambda$withRequestContext$2(VCacheRequestContextOperations.java:66)at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)at java.util.concurrent.FutureTask.run(FutureTask.java:266)at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)at java.lang.Thread.run(Thread.java:748)Caused by: java.lang.RuntimeException: Failed to read imageat com.atlassian.confluence.extra.flyingpdf.LightITextFSImage.getImage(LightITextFSImage.java:247)at org.xhtmlrenderer.pdf.ITextOutputDevice.drawImage(ITextOutputDevice.java:828)at org.xhtmlrenderer.pdf.ITextImageElement.paint(ITextImageElement.java:72)at org.xhtmlrenderer.pdf.ITextOutputDevice.paintReplacedElement(ITextOutputDevice.java:199)at org.xhtmlrenderer.layout.Layer.paintReplacedElement(Layer.java:540)at org.xhtmlrenderer.layout.Layer.paintReplacedElements(Layer.java:497)at org.xhtmlrenderer.layout.Layer.paintAsLayer(Layer.java:471)at org.xhtmlrenderer.render.BlockBox.paintInline(BlockBox.java:265)at org.xhtmlrenderer.layout.Layer.paintInlineContent(Layer.java:274)at org.xhtmlrenderer.layout.Layer.paint(Layer.java:332)at org.xhtmlrenderer.pdf.ITextRenderer.paintPage(ITextRenderer.java:432)at org.xhtmlrenderer.pdf.ITextRenderer.writePDF(ITextRenderer.java:380)at org.xhtmlrenderer.pdf.ITextRenderer.createPDF(ITextRenderer.java:333)at org.xhtmlrenderer.pdf.ITextRenderer.createPDF(ITextRenderer.java:265)at com.atlassian.confluence.extra.flyingpdf.FlyingSaucerXmlToPdfConverter.convertXhtmlToPdf(FlyingSaucerXmlToPdfConverter.java:93)... 19 moreCaused by: java.lang.RuntimeException: Failed to read imageat com.atlassian.confluence.extra.flyingpdf.LightITextFSImage.getImage(LightITextFSImage.java:216)... 33 more2018-03-05 12:51:01,371 WARN [Caesium-1-4] [impl.schedule.caesium.JobRunnerWrapper] runJob Scheduled job LaasPerformanceLoggingJob#LaasPerformanceLoggingJob completed unsuccessfully with response JobRunnerResponse[runOutcome=ABORTED,message='LaaS performance logging is turned off']
Hello,
This error is usually due to a corrupt file on one of your pages, such as a .png image.
You will want to narrow down which page has the issue.
You can try this by breaking down your space export into smaller chunks. Choose 'Custom Export' instead of all pages, selecting the first section, and see if you have issues. If not, then go onto the next section, and so forth.
Let us know if you have any trouble.
Shannon
I noticed that in some pages with an attachment such an error. I created the page again. Without a picture, it is unloaded into the PDF file normally, with a picture (24k) - error. "Failed during PDF export. Exception message - Could not close the export file C:\Program Files\Atlassian\Application Data\Confluence\temp\pdfexport-20180306-060318-0921-166\Infra-060318-0921-167.pdf".
Also there is a problem of displaying pages when uploading. How can you solve these 2 problems?
Hi there,
The display issue is likely a separate error. I would recommend troubleshooting your Character Encodings and if that doesn't work, you can raise a new question for it or a support ticket.
As for the PDF export working without the image, then you can be sure that there is an issue with that image in particular.
You will want to try to get a different copy of that image that will not cause Confluence to fail.
Regards,
I am facing a similar issue. Some images do not load when exported as PDF. This happens at random for various articles. What can be the reason?
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