Deleting few users from the system logs WARN and INFO messages that the username could not be found while re-indexing.

Question

I have deleted few users from the system as they no longer are with us by reassigning any issues that are reported or assigned to them. While re-indexing, I see this error:

/secure/admin/jira/IndexReIndex.jspa  jira.toolkit.customfield.AuthorOfLastUpdateOrCommentCFType  Username 'tcasem' could not be found. The user has probably been deleted and was the last user to update issue 'XXX-803'. What do I change to get rid of these errors?

Vishali · Answer

Yes, I tried to re-index. Thank you for your suggestion.

FagnerF · Answer

Thanks Rajani to answer it.

Check the following Question1 and Question2. I mean there are two questions with the same meaning so you could delete one of them in order to get your response by a unique answer instead of two.

Also regarding this error have you tried to re-index?

And you can try either to run Integrity Checker (Administration Tab >> System >> Integrity Checker) to check if there is something else that goes wrong. Be careful, because Integrity Checker affect site availability if your instance is being highly utilized right now, it is best indeed to run it on off-work hours.

Kind Regards

Vishali · Answer

That is a single question. What do I change to get rid of these errors?