Hi!
We are a MSP with about 15 techs and 250+ customers. We need to consolidate all the data in one central place.
Our structure right now
Every customer have a folder with a spreadsheet with many worksheets like :
- Listing of all devices and IPs (servers, printers, router, switchs AP etc)
- Networks information (subnet, public ip, VPN, ISP etc.)
- Passwords (I know, i know)
- Licenses (Office, veeam etc)
Our documentation/KB is on word and network structure on Visio
First, I know confluence is cool, but I don't which plugins we should use! We need an "all-in-one" solution if possible or a good bundle of plugins. we are using Autotask for ticketing service and N-able on-Premise for connecting to each devices of our customers.
For the moment, $ isn't an issue. Do you have suggestions for us?
