I already validated the email address, they are completely valid.
email account is: sarunkorn@trueaxiongames.com
Dear Martin,
Check all of that already not the first time I use jira.
Usually we have troubles with e-mail server settings.
Try to contact your email server admin and check for sended letters.
Also try to check mail queue: https://confluence.atlassian.com/doc/the-mail-queue-151387.html
There is no problem with the email server, I receive the email for my user, just new users dont receive it
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