Is there a way to add a gadget to my dashboard to show how many tickets each person resolved and how many tickets each person has open plus those open that are past the due date?
@Vandra Lochridge,
for counts there are a number of gadgets and I like the 2dimensional gadget for this and show assignee on the Y and status on the X. However, you are wanting to include a third field “due date” or maybe you want “time to resolution =breached”. Regardless, the 3rd field can’t be added. I think you. Are looking at two or more gadgets to capture the data you want. For example you could have a filter for breached and display the counts by assignee and you could have a filter for not Done and show counts for that.
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