nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Automation failure for Issue Type

Michael Lombardi

I have an automation built in to do 2 things when the Summary contains specific characters:

add a specific label
transition to a new status

The first is always successful when expected. The second fails with the error message: "Error transitioning issues BOPSTRAD-1977 (The issue type selected is invalid. (issuetype))"

I have not set any if statement regarding an issue type, all it does it compares two values, as described above, so I'm struggling to figure out why it is failing.

Any help would be greatly appreciated!
Thanks,
Michael

Accepted answers

All comments

Brant Schroeder

An issue type is associated with a specific workflow. Look at the issue that failed and then at the associated workflow. Does the workflow contain the status you are trying to transition to? If it does can it transition from the status it is in to the status you are trying to move it to? (Is there a transition connecting the two statuses)

Michael Lombardi

Screen Shot 2018-03-02 at 4.40.21 PM.png

Michael Lombardi

Looks to me like there are no issues with the workflow. The automatic prompt is from "TO DO" to "WEB TRADES"

Michael Lombardi

Screen Shot 2018-03-02 at 4.42.08 PM.png

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