Can't see 'administer user' link on others' user profile page despite being administrator

Question

I'm a site admin and Confluence administrator, but am unable to see the 'Administer User' link on other people's User Profile pages. This link is described (only) on this page: https://confluence.atlassian.com/confcloud/your-user-profile-724765382.html.

At least for my installation, it seems only users themselves can edit their own profiles.

This is *bad*, because HR teams at least need to be able to update profile information for others. Is it expected (in which case the documentation is wrong) or a bug?

This is on Confluence Cloud.

Steven Behnke · Answer

It's incorrect. It's referring to previous functionality, well over a year/2 years ago.

Harry Reiss · Answer

That principle seems over-strict when you consider the use case of HR trying to standardise the set of profile contact information which other members of a team need to see, and in the situation where individuals have already shared that information in their organisation. You'd never get a group of individuals each updating their own profile to standardise it.

Putting that aside - because I'm not going to win on that one - why does the documentation talk about an 'administer user' link for Confluence administrators? Firstly, I can't see that link, and secondly, doesn't it contradict the principle above?

Harry Reiss · Answer