Why can't a user create a personal space?

Question

I've got two users created on the same day with the same permissions, in the same user group. One of them created a personal space with no issue, the other cannot. The second user does not have Personal Space creation options available.

I've double-check permissions and confirmed that both users still have exactly the same permissions and fall under the same Global Permissions.

Any ideas?

Derek Mackie_ih5wys · Answer

I had the same issue and the option to create a personal space didn't magically reappear just by trying in a different browser.

What did make it reappear was ensuring that under global user group permissions the group that the user belonged to had the global permission to create a personal space.

katherine Greene · Answer

I found the same issue, and was able to add a personal space using Safari.  Is this a known issue?

Balázs Szakál [META-INF] · Answer

If you - as an administrator - want to be 100% sure that the permissions are set well, i suggest you to trial the Ultimate Permission Manager add-on, which can help you to discover who can view/edit which spaces/pages and why :)