Is there a way to add columns to the portal like the create date of a ticket? Also any way to sort c

Tammy Ince

Rolling our Service Desk and would like to add a column so they can see the date the ticket was created. 

Evgeniy Russkikh_cssm12

Are you talking about “My requests” screen table? You can’t add columns there without plugins, unfortunately.

Ultimate theming for Jira can do this (and a lot more)