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Confluence User Directory and LDAP integration

Amir Antonir

Confluence Sync with AD is working correctly.

However, every time an AD user attempts to log into Confluence they fail to authenticate.

Logfile error states :

'AD User' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie.

Any ideas ???

Accepted answers

All comments

Francesc Arbó_vz84yd

Hi @Amir Antonir,

here you have another post with this problem. https://community.atlassian.com/t5/Questions/Jira-and-Confluence-Authentication-problems/qaq-p/324770

Hope it works!

Amir Antonir

Thanks

But the post above has no solution ...

it indicates a solution was provided by Atalassian support but the solution is not available

Francesc Arbó_vz84yd

Hi @Amir Antonir,

What I would check:

In the active directory settings, try a test logging with an AD user to verify if it's well configured.
Check if the user/password used in the AD configuration is correct.
As in the link posted explains`: "Recreat Active Directory Connector"

If everything is wrong, I recommend you to open a support ticket to Atlassian.

Amir Antonir

Thanks again

All checked and connector re-created citrectly

hoping someone in the community can assist

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