Update on transition post function

Tyler Anderson

I am trying to have the custom field of a parent ticket auto populate on the sub-task ticket. When I try to do it using this post function it doesn't seem to work. Below is what I currently set up. Please let me know which changes I should make:

Update issues 
Issues to update: %parent_<10014>% 
Copy parent issue custom fields: 10014

Thank you.

unknown

Hi @Tyler Anderson,

 

If the custom field that you want to auto-populate is same field as in parent, then please use the post function as below :

Issues to update: %jql_result_list% 
JQL query: parent = %original_key% 
Set custom field: customfield_11202, Value: %parent_customfield_11202%

Where 11202 is custom field ID .

Thanks,

Swathi