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Is there a way to create issue use HTML link, the username and password is a settled account, but the reporter is another email different with the user name's email?

Di Wang1

I want to report a issue use HTML link, and there must be have a Jira account, so the issue can create successfully, so I set a settled account for user to create issue use the settled account, but i want the reporter is my user's email address. is there a way to make the reproter is different from the settled account?

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JamieA

You can override the reporter if you have the right project permission, but the reporter must be a valid jira user, not an email address.

But you could set a custom field called say "ActualReporter" to the user's email address, and continue using the generic account.

Di Wang1

Hi Jamie:

can you sepicify what is the 'ActualReporter'? can you explain it to me。 My problem is my project use jira, so I want to reporter a issue from my project to Jira, but some user in my project havn't the jira account, so I used a settled Jira account to report issue to JIRA from my project, and if I use the settled account, the reporter is the settled account, and I havn't the right to modify reporter in jira, I only want to find a way to reporter a issue to Jira, and set the reporter is the user who use my project.

Di Wang1

Do you know the meaning of I said? I want to resolve this problem very much, so I send four questions yesterday. I am not family with JIRA, if you have some idea, please comment. thank you very much.

Di Wang1

$jiraUrl = "http://jira.intertechmedia.com/secure/CreateIssueDetails.jspa";
$jiraUrl .= "?pid=".$projectId;
$jiraUrl .= "&issuetype=".$issueType;
$jiraUrl .= "&summary=".urlencode($issueSubject);
$jiraUrl .= "&description=".rawurlencode($issueDescription);
$jiraUrl .= "&os_username=".rawurlencode($userName);
$jiraUrl .= "&os_password=".rawurlencode($password);
$jiraUrl .= "&priority=".$issuePriority;
$jiraUrl .= "&components=10290";