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Remove Confluence from Cloud Version

Paul O'Rourke

I accidentally added Confluence to my JIRA account. I was just having a look at the new 'Pages' section and there was no option to cancel the setup. It said I would be billed once the free trial expires. I don't want to use it and I can't find a way to disable it.

Does anybody know where I can find the option to switch it off or remove it?

Thanks,

Paul

Accepted answers

Shannon S

Hi Paul,

You can use the first set of instructions to manage your applications:

Cloud Cancellations

You're already logged in to your Cloud site:

Choose
> Site administration > Billing
.
Choose Manage applications.
Choose
Cancel my site in the top-right corner of the page.

Then, you can delete Confluence:

Screen Shot 2018-02-26 at 4.30.05 PM.png

Note that this will delete all Confluence data, but not the users, which are shared by Jira.

Let me know if you have any trouble!

Regards,

Shannon

All comments

Shannon S

Hi Paul,

You can use the first set of instructions to manage your applications:

Cloud Cancellations

You're already logged in to your Cloud site:

Choose
> Site administration > Billing
.
Choose Manage applications.
Choose
Cancel my site in the top-right corner of the page.

Then, you can delete Confluence:

Screen Shot 2018-02-26 at 4.30.05 PM.png

Note that this will delete all Confluence data, but not the users, which are shared by Jira.

Let me know if you have any trouble!

Regards,

Shannon

Paul O'Rourke

Hi Shannon,

Thanks very much. That did the trick.

Regards,

Paul

Shannon S

Paul,

Glad to hear!

Take care, and have a pleasant week.

Regards,

Shannon

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