OKTA SAML with Jira - Customers vs Service Desk Agent License

Question

Find out how licenses work against customers vs service desk users in Jira using Okta SAML.

Christian Reichert (resolution) · Answer

Hi @Dave Theodore [Coyote Creek Consulting],

I know it's an old thread - by know we actually have released a Fisheye/Cruicible App (https://marketplace.atlassian.com/apps/1219441/saml-single-sign-on-sso-fisheye?hosting=server&tab=overview).

In the first version User creation is still disabled (so just the authentication part works) - but we'll enable that in one of the next releases.

And by the Way, the next release of all our Plugins will support full synchronisation of Okta Users via their API, not just during Login. Which means Users can be created/updated & disabled in the same Way as the AD sync.

Cheers,
Christian

Christian Reichert (resolution) · Answer

Hi @dave Theodore [Coyote Creek Consulting] -

thanks for asking.

We have currently Jira, Confluence, Bamboo & Bitbucket versions of our plugin ( https://marketplace.atlassian.com/vendors/1210947/resolution-reichert-network-solutions-gmbh ).

That so far covers everything that was requested from people. We've had some requests for a Crowd SAML Plugin but the Crowd API isn't as mature as the other products, nor is there a marketplace.

Fisheye/Cruicible would be relatively straight forward, there just wasn't any demand so far.

Feel free to ping me direct on https://resolution.de/go/cr if you like to share some more Info.

Cheers,
Christian

Dave Theodore [Coyote Creek Consulting] · Answer

@Christian Reichert (resolution), any plans for SAML Apps for other Atlassian tools? We work quite a bit with Fisheye and Bamboo too, and one of the reasons we recommend miniOrange is that they have Apps for all the tools.