Why i can't see any add-ons on Find new add-ons page in JIRA?

Question

Hi,

Am using JIRA Core Server Application and wanted to add some add-ons but i couldn't see any add-ons when i go to Find new add-ons page, its giving empty page and am the Admin of that application.

Is this because am using free trial version of jira for one month? can't we add any add-ons if we are using free version of JIRA Application?

Regards.

Kavitha Yeleti_7hdj0v · Answer

Hi Brant,

Yes, It is the cause. Thank you so much for your help :)

Regards,

Kavitha

Brant Schroeder · Answer

Kavitha,

Do you have access to the server that the Jira instance is installed on?  If you do please try opening the marketplace URL in a browser.  https://marketplace.atlassian.com   It sounds like the server is being blocked via firewall rules.

Kavitha Yeleti_7hdj0v · Answer

Hi,

Thank you both of you for your response!

I have checked "Setting" link at the bottom of find new add-ons page, its enabled only.

Am getting the below message, seems like my server has access to Marketplace.

"No add-ons matching your search criteria are available for installation in your JIRA instance. You can build your own! "

you have any idea in which circumstances we get this message? and can you please tell me how to enable a server to access the external sites in case its is the cause?

Regards,

Kavitha