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Multi user picker field not recieving the emails

DeepakBhatia

Hi,

I created a custom field of Multi User Picker and added to the creation screen of the issue. Also in the notification scheme for that project, I added Multi User Picker field in the issue creation notification.

But the persons specified in the Multi User Picker field are not recieving the emails.

What could be the reason ?

Regards

Deepak Bhatia

Accepted answers

David Toussaint _Communardo_

Hi,

are the users mentioned in that field able (allowed) to access that issue? If not, they won't recieve those emails.

Also a maybe stupid question, but anyway: is the screen scheme and notification scheme associated with that project? Just asking because this happens to me from time to time...

Cheers, David

All comments

David Toussaint _Communardo_

Hi,

are the users mentioned in that field able (allowed) to access that issue? If not, they won't recieve those emails.

Also a maybe stupid question, but anyway: is the screen scheme and notification scheme associated with that project? Just asking because this happens to me from time to time...

Cheers, David

DeepakBhatia

Yes, users specified are not part of the project....

David Toussaint _Communardo_

well , that might be the cause for your problem than

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