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SourceTree crashing on launch

cyberpunkstudio

I am currently using Source Tree. I am using Mac 10.11.6. I have BitBucket setup on SourceTree. It unexpectedly crashed last time when I used it. But now I can't launch this application anymore.

When I reopen SourceTree I get the error message "The last time you opened Sourcetree, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?". Please see screenshot.

Screen Shot 2018-02-19 at 12.12.22.png

I tried clicking on both 'Don't Reopen' and 'Reopen' each option has the same outcome. The application just crashes as soon as it opens. I even tried to force quit and restart my Mac.

Accepted answers

All comments

Manju

Can you please submit a ticket on https://jira.atlassian.com/browse/SRCTREE and include crash logs from your mac?

Crash logs are found at ~/Library/Logs/Diagnostic Reports/ with names starting with format SourceTree<time_stamp>.crash

cyberpunkstudio

Hi,

This has been raised as a new ticket: #SRCTREE-5370

Thanks

Steven

Manju

Can you update to version 2.7.1 and see if it helps?
If it crashes, please attach the crash logs to the ticket and we will investigate this.

Thanks!

cyberpunkstudio

Yes I already tried this. I deleted SourceTree and re-downloaded the latest version and the same problem occurred. The logs you see attached to that ticket is the latest version of SourceTree.