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After upgrading confluence, Dont see the EDIT button on restricted pages/spaces

Leena Bakshi

Hi,

I upgrade confluence from version 5.6.3 to 6.3.4. in dev and right now when I browse to a restricted page where the editing is restricted to certain users, I am not able to see Edit button. I am confluence admin and system admin. In our production version which is still on 5.6.3 I am able to administer Confluence with no issue. Spaces with no restriction what so ever (either view or edit) I can see the Edit button. In the Restriction page, it shows the space admin and my name for editing being restricted to us only. However in the Permission under the space tools, it doesnt show my name which is normal (same in production).

I found a space where there was no edit restriction defined on parent page but some of the child pages had edit restricted to certain users and again I do not see the EDIT button for any of the pages including the parent page.

Any idea what is causing it and how can I rectify it?

Thanks

Accepted answers

All comments

Nic Brough -Adaptavist-

Your admin rights do not matter when it comes to content.

Are you, or a group you belong to, named in the "edit" restriction?

Gregory Van Den Ham_2hc9n5

There's some notice in 5.9 release notes about space permissions changes.

You can lock yourself out of pages as well, even as admin though you will have access to add yourself or confluence-admins back in to the security model for the page.

Take a look at documentation here.

The last part of documentation may help:

Space Admin and System Administrator access to restricted pages
Users with 'Admin' permissions in a space, or users with the System Administrator global permission can remove restrictions from pages, even if the page restriction prevents them [SPACE ADMINS & System Administrators] from viewing the page. Go to Space Administration > Restricted Pages .

Leena Bakshi

Hi Nic,

Yes I see my name in "can edit" in restriction of the space. As I mentioned that I am the confluence admin and I have problem with the same pages in our production which is still on version 5.6.3. I see the edit button and can edit the pages also there.

In fact, I tried to modify the restriction and still cant see the edit button. but for some reason reindexing fixed this issue for one the spaces where I was having the same issue of not seeing the Edit button( and I didnt make any changes). Sadly it didnt fix it for all the spaces whereever I see any kind of restriction defined.

Thanks

Leena Bakshi

Thank you Greg for the document, however it couldnt answer why I am not able to edit the pages.. I already see my id with "can edit" permission in the Restriction of the space. And once I ran reindexing it fixed issue for only one space not the rest.

Thanks

Gregory Van Den Ham_2hc9n5

Interesting, have you experimented with removing the permissions, saving and then reapplying to the space?

Leena Bakshi

I did that 15 mins before your reply came and right now reindexing is going on. I ll check again once the reindexing finishes...

Leena Bakshi

After talking to Support for more than a week, we came to a conclusion that this is a feature and not a flaw or bug. If there is a page which has restrictions defined, even though you are Sys admin, you wont be able to see the edit button. If you go under restriction for this page, you will see your name with "can edit" permission but you really cannot edit the page (which is quiet misleading according to me).

The only way to see or to edit a page in such scenario, is to ask the space admin to add you in restriction definition of that space. Hope this helps.

Leena Bakshi

Also used need to have "Add Page" permission on this space.

Merle Fischer

@Leena Bakshi thanks for this post and documenting this so thoroughly, we were seeing exactly this behaviour and I couldn't really wrap my head around what my colleagues were describing until I read this whole thread

Trudy Claspill

What I have found in Confluence 6.1.3 is...

With these Space level permissions:

1. I am a member of the Confluence Administrator group and the Confluence Users group.

2. By default in all the spaces we create the Confluence Users group is given View/Add permissions in all categories.

3. The Confluence Administrator group is not called out explicitly in the Space permissions.

4. I am not called out individually in Space permissions

In spaces where the above defaults apply and there are no restrictions on pages, I see the Edit button on the pages.

On pages where Restrictions have been set:

1. I do not see the Edit button.

2. I can open the Page Restrictions dialog and I see myself listed with Edit permissions. I've never previously actually been added to the Page Restrictions. This seems to get filled in automatically as soon as I open the Page Restrictions.

3. If I SAVE the Page Restrictions, then refresh the page, now I see the Edit button.

With the above steps I have just explicitly given myself Edit permissions on the Restricted page.

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