Hello,
We are actually trying to import our Jira Server to a Jira Cloud.
Problem is, our Jira Server isn't up to date (7.2.3), and we've tried to import data using xml files as explained here :
https://confluence.atlassian.com/adminjiracloud/importing-issues-776636788.html
But sadly, this doesn't work, it just created part of the user database, but nothing else. Since our Jira isn't up to date, i guess it's not that surprising, but we don't have a licence anymore.
The questions are :
- Are we having no choice but to get a Jira Server licence to update our Jira Server, then only could we import it in Jira Cloud ?
This seems like a waste since we're gonna migrate it after we've updated it.
- Or maybe we have an issue with the backup/import process ?
I tought it would give back an error if it couldn't import due to versions problem, but we ain't get any errors, it seems like working but our Jira Cloud is still empty (except some created users (2 out of 13 created))
Thanks,
