JIRA - Unable to Paste Images When Editing Comment or Changing Workflow

Question

I'm unable to paste images into JIRA tickets in two specific situations:

1. When I am editing a comment

2. When I'm adding a comment during a workflow change (ie moving from one state to the other and also adding a comment)

In both of these cases, command+V and right click > paste fail to work. Nothing happens. I instead have to attach the image and then link to it.

I feel like these used to work though I can't pinpoint exactly when. I've tried closing browser and starting over but that does not resolve.

I can paste images when I am:

1. In the description when I am creating a new ticket

2. When I am adding a comment (via tapping Comment button)

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It would be nice if pasting images worked consistently across all use cases. Regardless of scenario, if you can enter text you should be able to also paste images.

James Robson_mvq3mr · Answer

I have the same issue. I use FireFox

somethingblue · Answer

Hi Kristine,

* Has this ever worked?
* Have you tested in other browsers?
* What version of JIRA are you using, e.g. Cloud, Server?
* If you're using Server which version of JIRA are you using?

I tried to replicate this issue and was unable to so at this time please let me know the answers to the above questions and we'll go from there.

Cheers,

Branden