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Excel like template for issue

unknown

Hi,

I'm new to the community and starting to setup custom templates for work.

Can anyone help me with suggesting if there is a way to have an Excel like template while creating an issue?

I want to be able to have cells and tables in the template itself for users to be able to enter information.

Any help is greatly appreciated.

Thanks,

Vamsee

Accepted answers

All comments

Francesc Arbó_vz84yd

Hi @[deleted]

can you specify more your requirement? Why do you need an Excel like template in the creation of an issue?

unknown

Hi @Francesc Arbó

So I have some data that i need the user to fill in, which today is maintained in excel.

And when i try to customize the Issue template in a way to put custom fields for them to enter info appropriately, i'm unable to do so since the custom fields dont support the way i want the data to be entered.

For e.g: I need two text fields side by side and then a drop down all in one line.

And i couldn't find a way to capture data that way. Does it make sense?

Francesc Arbó_vz84yd

Hi @[deleted]

So I have some data that i need the user to fill in, which today is maintained in excel.

The best way to create a form to be filled by the customer is using Jira Service Desk with a transition screen.

I need two text fields side by side and then a drop down all in one line.

You can use a cascading select custom field.

Hope I undestand you're requirements

unknown

Hi @Francesc Arbó

I see that as a good option. But I’m trying to replicate some of that excel functionality into the template and get rid of the excel itself. I want them to be able to fill in the template itself.

I did checkout the cascading field but it’s just two fields side by side and both drop downs.

Is there a custom field like two text fields side by side or one drop down and one text field side by side?

I am looking for such customization or options.

unknown

Sorry if my use case sounds confusing.

for e.g. if field one drop down says Yes/No, then I need to be able to fill in the second field and basically needs to be an editable field.

Cascading is a auto populate thing. I need the second field to be editable while the user fills in based of the first drop down field.

Nic Brough -Adaptavist-

There are no field types that do this.

You could try Behaviours to show/hide the second field based on the content of the first.