Bulk delete users

Question

I'm trying to find a way to delete users from JIRA software from the user directory: JIRA Internal Directory as they are already existing in the LDAP directories. There are about 1000 users to remove.

I am wondering if you can provide some guidance on using script console to delete the users.

The code I have is the following but does not capture the user directory piece.

import com.atlassian.jira.component.ComponentAccessor

def userUtil = ComponentAccessor.userUtil
def userManager = ComponentAccessor.userManager

def usersToRemove = ["exampleUser1","exampleUser2","exampleUser3","exampleUser4","exampleUser5"] //User Names

usersToRemove.each{
def currentUser = userManager.getUserByName(it)

}

The rest api: http://<JIRA URL>/jira/rest/api/2/user/
However I am getting a page cannot display error when launched.

Not familiar with scripting/coding.

Angie Affolter · Answer

I can't remember what my issue is but I did get this script to work:

import com.atlassian.jira.bc.user.UserServiceimport com.atlassian.jira.component.ComponentAccessor
def userService = ComponentAccessor.getComponent(UserService)def asUser = ComponentAccessor.jiraAuthenticationContext.loggedInUser
//usernames to removedef userNames = ["angie.affolter", "john.doe", "mary.smith"]
userNames?.each { it ->    final UserService.DeleteUserValidationResult result = userService.validateDeleteUser(asUser, it)
    if (result.isValid()) {        userService.removeUser(asUser, result)        log.info "User with username $it removed"    }    else {        log.error "Failed to remove user with username $it. " + result.getErrorCollection().errorMessages    }}

Hugo Navia · Answer

Hi Angie,

The script is outdated as it relies on the UserService API, which may not align with newer versions of Jira (8.x or higher). Recent Jira updates use ApplicationUser objects and deprecate certain direct user management methods. Here's an updated version of the script that should work with the current Jira API structure. I've done some modifications but I was not able to test them yet. Please let me know if it works for you:

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.user.ApplicationUser

def userManager = ComponentAccessor.getUserManager()
def loggedInUser = ComponentAccessor.jiraAuthenticationContext.loggedInUser

// List of usernames to remove
def userNames = ["Paolo", "Niki", "Christina", "Omar", "Peter", "Borge", "Anna", "Lena"]

userNames?.each { username ->
    ApplicationUser userToDelete = userManager.getUserByName(username)

if (userToDelete) {
        try {
            userManager.removeUser(loggedInUser, userToDelete)
            log.info "User with username '$username' removed successfully."
        } catch (Exception e) {
            log.error "Failed to remove user with username '$username': ${e.message}", e
        }
    } else {
        log.warn "User with username '$username' does not exist."
    }
}

Angie Affolter · Answer

I know you posted this a few years back so maybe that's my issue but it's ignoring the first name and errors out the second and third:

2024-10-29T14:23:27,932 INFO [events.EventReplicationManager]: [REPLICATED-EVENT] Event:SessionInvalidationReplicatedEvent:com.atlassian.jira.web.session.cluster.SessionInvalidationReplicatedEvent@97f65b0 will be replicated to cluster. 2024-10-29T14:23:27,932 INFO [events.EventReplicationManager]: [REPLICATED-EVENT] cache.onRemove 2024-10-29T14:23:27,960 ERROR [runner.ScriptBindingsManager]: Failed to remove user with username ryan.paternoste. [This user does not exist please select a user from the user browser.] 2024-10-29T14:23:27,960 ERROR [runner.ScriptBindingsManager]: Failed to remove user with username ron.verna. [This user does not exist please select a user from the user browser.]

Note my users are inactive in the Internal Jira directory and don't have a jira software license assigned.

I assume that in the usernames I should enter usernames which I did.  Here is my script:

import com.atlassian.jira.bc.user.UserService

import com.atlassian.jira.component.ComponentAccessor

def userService = ComponentAccessor.getComponent(UserService)

def asUser = ComponentAccessor.jiraAuthenticationContext.loggedInUser

//usernames to remove

def userNames = [“paul.mcnally”, “ryan.paternoster”, “ron.verna”]

userNames?.each { it ->

final UserService.DeleteUserValidationResult result = userService.validateDeleteUser(asUser, it)

if (result.isValid()) {

userService.removeUser(asUser, result)

log.info "User with username $it removed"

}

else {

log.error "Failed to remove user with username $it. " + result.getErrorCollection().errorMessages

}

Any help would be appreciated!  Thanks, Angie