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confluence link to JIRA for project management

Hello!

We use separate (timely and by license) installations of JIRA (v 6.1.6) and Confluence (v 6.6.1)

Both installations use https.

We tried to connect Confluence to JIRA for project management so that we can/modify see JIRA issues in Confluence.

We followed the Confluence documentation to do this (e.g. https://confluence.atlassian.com/doc/connecting-to-crowd-or-jira-for-user-management-229838465.html)

The first step on JIRA side was ok:

Step 2 on confluence side was not ok.

When entering server URL (for JIRA) the same as JIRA Base URL we get the following error:

Don't know if this has something to do with using SSL for both confluence and JIRA ... ?

Or perhaps it is related to the fact that both jira and confluence reside on the same IP address, just using different ports? How can I specify the ports when linking the applications?

Can you please advise a solution?

Many thanks in advance.

gajdosik@proximard.sk

Accepted answers

All comments

Thomas Deiler_db00h3

Dear @Pavel Ihring,

it seems that the SSL certificate is not known and cannot be trusted. You can either

add the cert to the current keystore of JRE (first long answer)
purchase a valid CA signed certificate (eg. LetsEncrypt)

So long

Thomas

Hello Thomas!

Thank you for your advice. We did as suggested but the message is the same still.

What I did:

1) I generated a self-signed ssl certificate with keytool as recommended in https://confluence.atlassian.com/doc/running-confluence-over-ssl-or-https-161203.html

and substituting google.com:443 by our JIRA base URL (xx.xx.xx:443)

Should I use 8443 instead?

2) I imported the certificate into trusted java keystore as recommended by your post

Can you please specify what should be the value of the -alias parameter when inserting the certificate into the keystore?

Many thanks in advance!

gajdosik@proximard.sk

pauli@proximard.sk

Thomas Deiler_db00h3

Dear @Pavel Ihring,

the alias should be same as how you connect to Jira/Confluence:

https://server.com ----> alias = server.com:443
https://server.com:8443 -----> alias = server.com:8443

So long

Thomas

Thomas Deiler_db00h3

Dear @Pavel Ihring,

has your cert now been accepted?

So long

Thomas

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