E-Mail "spam" on changing a confluence site/jira ticket

Question

Hello Community,

Today I got around 10 E-Mails about changing things in release notes. As i like release notes and i guess many others, 10 Mails is to much.

Thats now a good situation to bring a "feature" request:

Changing things in JIRA/Confluence "shoots" to much emails - and here within the release notes the best example and proof.

Could Atlassian "enable" a kind spam-protection, if many changes stuff on a page, like summarize all them ober 5min (configure) and not mail out every little change.

cheeers

oli

JanR · Answer

The mails are related to attachments added/updated to a Confluence page. We had that problem in our company. I solved it by switching off the notification modules in a Confluence system addon related to attachments. There is a bug that the minor editing flag (Which, when set should suppress mails being send) doesn‘t seem to be recognized when files are added/deleted automatically to/from Confluence pages.

Check the attached screenshot. Might help.

Cheers,

JP

Daniel Eads {unmonitored account} · Answer

Hi Oliver,

I got this batch of emails too and was surprised - the page that was edited was pretty old. I think this was a one-off fluke. Usually the releases emails are just for the latest version and only send one notification.

Confluence also queues up changes on a page and sends a digest with newer versions. I think in this case, it just didn't happen because the files were modified somehow (which does trigger an email every time).

I would be surprised to see something like this happen again anytime soon, even if no spam protection was added.

Cheers,
Daniel