@mentions in comment only auto populating those that are involved in ticket.
We want to be able to @mention anyone and allow them to view ticket. We have tickets locked down so that only those involved can see ticket.
How to fix?
Thanks!Ian
We have to [~ jsmith] all the time and its becoming annoying.
With JSD you can only @mention agents or if you are using JSW as well and have given individuals permissions to collaborate then you can mention them as well.
It looks like you're new here. Sign in or register to get started.
