Test retrieve user : Failed but LDAP Connection successful

Marcus Breitenbach

I installed Confluence yesterday on an Windows 2016 Server.

Now i try to get the Users in Groups..

My Base DN is an OU

OU=Confluence-GROUP,OU=GOUPS,OU=Application-Development,OU=COMPANY,DC=DOMAIN,DC=COM

in this OU there are 3 Groups - each contains Users

When i press the Test Button and type in Username / Password -> i got this retrieve user failed.

I dont know why and i dont know where is some logging.

I have to install and configure this system - but i dont know where do i forgot something.

The next problem is, the language is german - where can i change to english ?

I see in Languages -> English UK highlighted but it is german.

I am german, but to find solutions for problems is difficult, when the errors are in german.

 

Chris Jeggo_fed8y7

Hi Marcus,

When using nested groups, you need to ensure that 'Enable nested groups' is selected in the directory settings - go to the 'User Directories' section of the Confluence Administration Console, edit the directory and select 'Enable Nested Groups'. Additional information, as well as some considerations to make, can be found here - Managing Nested Groups

Regarding the language, this is defined in a number of ways, specifically:
- The language preference defined in your user profile. Note that you need to be logged in for this setting to take effect. (click your avatar -> Profile -> Settings -> Language)

- The language that you choose by clicking an option at the bottom of the Confluence login screen. Confluence stores this value in a cookie. When the cookie expires, the setting will expire too.

- The language set in your browser. The browser sends a header with a prioritized list of languages. Confluence will use the first supported language in that list. Confluence administrators can disable this option by setting the confluence.browser.language.enabled system property to false.

- The default language for your site, as defined by your Confluence site administrator.

Additional information about language configuration can be found here - Choosing a Default Language

 

Thanks,

Chris