Cheapest way to deploy Intranet via Confluence Cloud

Question

We're currently running Jira Service Desk & loving it so we're looking to start using Confluence as a type of HELP intranet for our company staff whereby all department managers are licensed users able to edit/add articles/blog to confluence but their team members (much larger number) are unlicensed users simply able to view articles.

What would you guys recommend as the best way to set this up?

We have these agents/staff set up as Portal Only Customers on JSD which is perfect, without making our confluence spaces open the anyone on the internet, is there a way to have a group of users (our JSD customers) login before being able to see content or would we need to pay a licence for every user who views any articles?

Sloan N_ B_ · Answer

Sorry, the editor here breaks urls sometimes. Here try again https://confluence.atlassian.com/servicedeskcloud/serving-customers-with-a-knowledge-base-732528995.html

I think your requirements is not doable with Knowledgebase to Jira Service Desk links. But maybe someone else here got another idea?

Dom H · Answer

The way we'd like to do it is for each team to have their own space (only editable by the manager of that team), all spaces viewable by everyone inside the company - without having everything visible to the outside world.#

The article you linked doesn't work?

Sloan N_ B_ · Answer

You kinda can allow Service Desk Customers access to Confluence. Set up a link between you JSD Portal and a Confluence Space.

But going this way to implement several Spaces as a Intranet solution could be very tricky and inconvenient.

Check out this Knowledgebase article: https://confluence.atlassian.com/servicedeskcloud/serving-customers-with-a-knowledge-base-732528995.html