Confluence: Preview of .ai and .psd files?

Question

For some reason, only certain image file formats show up as previews on our Confluence pages. .jpg, and .png, seem to work, but not .ai. And .psd only sketchily (i.e. for whatever reason not when saved into .psd format from the original .ai format). How do I solve this? I particularly need to show preview images in those two formats.

I have checked that the Confluence files add-on is enabled, and it is.

Shannon S · Answer

Hi Lena,

Here's the case I just raised for CMYK preview not working:

* CONFSERVER-54955

Please feel free to vote on it to help show the number of users who have run into the issue, and comment there with your findings as well.

Kind regards,

Shannon

Shannon S · Answer

Hi Lena,

That's what I meant; since you mentioned if you save as RGB it previews, and when you do not, it does not show up. I assumed you meant you were using CMYK instead. Thank you for confirming. I don't believe this is meant to work, but I will submit it as a request now.

With the HTML macro I used just a regular img source tag:

And it will display the .psd image (albeit as a .jpg and not the .psd preview that's built into Confluence) with the pixel width I specified. Due to the way this forces the image to be resized, however, the quality was poor, so I wouldn't recommend doing it this way and rather choose the small/medium/large option you get from Confluence.

Regards,

Shannon

Lotta Lilja · Answer

Hi!

I don't know what you mean by "using instead of RGB"? As I wrote previously, the .psd shows up on the page if it is saved with RGB, but it does not show up if it is saved with CMYK. So we get the same results, which is good. Sort of. :-) However, I wonder what exactly you did with the HTML macro to make it work with the seamless size change? I would like to try that, so can  you please provide me with a detailed instruction?

Best,

Lena